Questions 1:When will you ship the parcel out ?
Answers:Usually we will send the parcel out in 3-7 working days (except the holiday,weekends and other exceptional case.).
Questions 2:Do you offer drop shipping ?
Answers:Yes,dear.We could send the package without any promotion information,invoice ,price and so on.
Questions 3:About Tax?
Answers:Friend,we could offer the information you want and help assist in customs clearance.But we do not bear the tariff.Please know that.
Questions 4:What shipping way you often use?
Answers:Friend ,it depends on the order amount.
Usually we will send the economic shipping ways ,which takes about 30-50 days for you to get it .
If your oder amount is over $10,we will send the standard shipping way for you .it takes about 20-40 days for you to get it .
If your order amount is over $150,we could offer free express.(except the remote place).
Usually we will send in 3-7 working days after the payment confirmed by aliexpress platform.
For Cainiao Economy/Yanwen Economic Air Mail , delivery time about 30-50 days.
For China Post Ordinary Small Packet Plus , delivery time about 25-50 days.
For epacket/China Post Air Mail/AliExpress Standard Shipping , delivery time about 20-40 days.
About the tracking innformation , you could check on
//www.trackingmore.com/ or //www.17track.net/en
Or the official website.
But sometimes the delivery time will be a little longer due to the uncontrolable reasons ,like weather , and so on. Please understand and wait for a few more days.Or you could contact us to get help ,friend. Thank you.
Friend ,please must give us 5 stars if you are satisfied with our products .
If the item is broken or lost ,please contact us ,we promise will give you the best solution.
Thank you so much .
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.